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Honor Student
Posts: 2
Member Since: ‎05-19-2017
Message 1 of 3 (74 Views)

Can not add new users

Have been trying to add new users to my laptop but when they try to sign in we get the following. The user profile service service failed the sign in. user profile cannot be loaded

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Provost
Posts: 27,657
Member Since: ‎11-12-2008
Message 2 of 3 (62 Views)

Re: Can not add new users

We will need the model of the laptop and the Windows version in order to attempt to assist. 

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Honor Student
Posts: 2
Member Since: ‎05-19-2017
Message 3 of 3 (56 Views)

Re: Can not add new users

as requested, HP Pavillion notebook, P# N3Y42UA#ABA with windows 10 home 64 bit

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