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HP Recommended
HP 15-dk0156ng
Microsoft Windows 10 (64-bit)

Hello everybody,

 

I just bought a brand new HP 15-dk0156ng.

I5 9300 15,6" FHD, Intel i5-9300H,
16GB RAM, 512GB SSD + 32GB Optane,
GTX 1650,
FreeDOs

 

I tried to install windows 10 on it, downloaded 1903 and 1909 build and created a bootstick.

I activated legacy bootmode and disabled secure boot.

 

Botting from stick was no problem, but when I have to choose the partition I want to install windows, windows tells me the following:

 

( sry, i try to translate it.)

Windows can´t be installed on this harddisk. The computer maybe doesn´t support starting with that disk. Be sure you activated the disk controller in the BIOS/UEFI.

When I remove the NVME Disk and insert a SATA Disk, I can install it without any problems. As soon I put the NVME back in action, the system won´t boot up and I even get the error which is written above when I try to install windows on any of the disks.

 

I read, that in the bios guide there is a option to disable optane. This option is not avaiable for me (UEFI Version 20)

 

Could anybody help me? Or do I have to return the notebook to my reseller?

 

Greetings, Michael

 

 

 

1 REPLY 1
HP Recommended

@muechl

 

I have gone through your Post and would like to help

 

I appreciate all your efforts and expertise in troubleshooting this issue

 

I suggest you contact HP Support and order the Recovery Media to reload the Notebook back to factory settings

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.