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01-12-2023 01:13 PM - last edited on 01-15-2023 02:16 PM by RodrigoB
Hello - My Mom has the same computer as me, She had not used it in quite a bit. She forgot her login and there is nothing on her log in screen that says forget password or login or anything..........Can you help? Her name is Marge DiVirgilio [personal info removed]- Anything you can do to help us would be much appreciated! Thanks - Mike McDonough
01-15-2023 02:14 PM
Welcome to the HP Support Community
I understand you are facing an issue with your HP PC. Not to worry I will help you to get a resolution to resolve the issue.
Please follow the steps mentioned in this document: HP PCs - Change or reset the computer password in Windows 10
Hope this helps! Keep me posted.
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