• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended

Hello - My Mom has the same computer as me,  She had not used it in quite a bit.  She forgot her login and there is nothing on her log in screen that says forget password or login or anything..........Can you help?  Her name is Marge DiVirgilio  [personal info removed]- Anything you can do to help us would be much appreciated!  Thanks - Mike McDonough

1 REPLY 1
HP Recommended

Hi @Michael3310,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP PC. Not to worry I will help you to get a resolution to resolve the issue.

 

Please follow the steps mentioned in this document: HP PCs - Change or reset the computer password in Windows 10

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.