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Cannot access BIOS

‎12-10-2019 10:09 PM

Product: Envy 17t-j100 quad edition
Operating System: Microsoft Windows 8.1 (64-bit)

Hi all.

 

I've had this CTO laptop since new, January 2014, & after BIOS F.56, I cannot access the BIOS screen at all.

All I get is a black screen with a flashing index cursor in the upper left corner

 

Is there a way to reset the BIOS, no power, disconnect BIOS battery, anything, so I can access all the functions and settings again?

 

Thanks

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Cannot access BIOS

‎12-10-2019 11:37 PM

Hi,

If you turn off the PC by holding the power button. Turn on the PC and continuously keep pressing ESC does the startup menu appear? Then press F10 to enter BIOS.

 

Let me know,

David

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Cannot access BIOS

‎12-11-2019 05:32 PM

David, I obviously press F10, but when I make the selection to enter the setup screen, nothing, just the index cursor.

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