The image is not displaying -- so we have no details to work with.
The Community can not provide any assistance without some details ...
So, please provide the following: 1) OS version the PC is running (i.e., Win7, Win8x, Win10) 2) Age of the PC 3) Detailed description of the problem -- including the EXACT wording of any error message being displayed
Once you provide the needed details, someone will reply.
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