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HP Recommended

Cannot start laptop. Switches from black screen to wallpaper

1 REPLY 1
HP Recommended

IF it displays the Windows wallpaper, then it is starting up enough to boot into Windows; otherwise, you would just get a black screen.

 

Is there no login entry on the display?  If not, was it set to login using face scan or fingerprint scan? Asking because in these situations, it will not put up a login entry.



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