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‎07-21-2019 09:11 PM - edited ‎07-21-2019 09:57 PM

HP Recommended
Product: HP15- P030nr
Operating System: Microsoft Windows 8.1 (64-bit)

Upon turning on my laptop and pressing the power button, the system powers up and the keyboard backlight flashes for a second before the caps lock light begins blinking.

 A short time after boot up the system beeps in sets of two for a total of ten times.

 

It was working just fine this morning now is nonfunctional please help! 

 

 

I tried to restore bios using using the windows button + B or V. it did not prompt the screen the turn up on.

5 REPLIES 5

‎07-21-2019 10:55 PM

HP Recommended

Look through the HP document here on blink codes/beeps to see if any pattern. The hard reset may help under Beep codes section:

https://support.hp.com/us-en/document/c01732674

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‎07-21-2019 11:40 PM

HP Recommended

Hey thanks so much for that link.

 

according to that it is a bios issue, how can I fix it?

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‎07-22-2019 12:05 AM

HP Recommended

Follow the steps in the chart. And try the hard reset mentioned under Beep codes.

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‎07-22-2019 12:16 AM

HP Recommended

I tried the hard reset procedures none of which Powered on the screen, I noticed that when I held control v it took a very long time to begin beeping.

 

is there a sequence code or something I can enter to make the bios reset? My screen is still blank that’s the only hurdle here

 

i also read that there is a USB installation option but how do I get it to activate if my screen is not working?

 

appreciate the help

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‎07-22-2019 04:10 PM

HP Recommended

I formatted a USB, downloaded the bios update and have tried restarting many time with Win+B and Win+V neither gets my screen to turn on.

 

help!

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