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‎10-21-2019 09:11 AM

HP Recommended
Product: hp 15bs658tu
Operating System: Microsoft Windows 10 (64-bit)

product name: 15bs658tu

Issue: Doesnt turn on , capslock blinking continuously 5 long and 3 short

 

1 REPLY 1

‎10-21-2019 02:14 PM

HP Recommended

@JothiMK 

According to an HP diagnostic thread, that pattern means a controller chip on the system board is timing out.

 

Here is that thread:  https://support.hp.com/us-en/document/c01732674?jumpid=reg_r1002_usen_c-001_title_r0001

 

That is a serious hardware fault and would require replacing the motherboard -- which would be very expensive.



I am a volunteer and I do not work for, nor represent, HP
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