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Changed Motherboard of HP Elitebook 8560p from Graphics to Intel QM67 chipset S988B Notebook

HP Recommended
HP Elitebook 8560p
Microsoft Windows 7 (64-bit)

Hi There,

I hope you all are fine.

I had a problem with the previous motherboard of my laptop as it stopped showing display. Went to a local hardware technician who made a fix but that was just temporary as it got in the same position again. Later, I went to a different hardware technician who suggested having changed the motherboard and get an Intel QM67 chipset S988B Motherboard without graphic card. I changed it and brought laptop home. I didn't install any new windows, rather continued with the previous one. At first, it is showing a warning in the red color, saying "Warning, the machine is not in committed state". And later I came to know that Audio is also not working, tried to update drivers, still didn't work. What should I do to come over this issue? 

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HP Recommended

Hello @Faqeer 

 

Welcome to the HP Support Community.

 

This machine model 8560p is a bit old and is out of warranty. Usually, this confirmation is not supported and after a motherboard change, special procedures are required to get it all working.

 

I would recommend that you get in touch with an official local HP partner and authorized service center to explore the options you have - you can find the list here >> open the URL and click on the country, then scroll down >> https://www8.hp.com/asia_pac/en/default.html

 

Hope this helps.

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