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Djangowitz
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Charge light flashes 1 white light when power plug is inserted, but won't boot or charge!

Hp x360
Android 8.0 Oreo and older

Hi, I have a 1.5 year old 11 inch Chromebook and out of nowhere, it stopped turning on.  The only sign of life in this thing is the light next to the lightning bolt by where I plug in the charge cord will flash 1 white light only when the cord is first inserted.  I cannot write a message to support because there is no legible serial number on the laptop   please help!

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HP Support Agent
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Charge light flashes 1 white light when power plug is inserted, but won't boot or charge!

@Djangowitz,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number and the operating system you are using.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c00033108

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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