12-17-2019 09:54 PM
Hi, I have a 1.5 year old 11 inch Chromebook and out of nowhere, it stopped turning on. The only sign of life in this thing is the light next to the lightning bolt by where I plug in the charge cord will flash 1 white light only when the cord is first inserted. I cannot write a message to support because there is no legible serial number on the laptop please help!
12-20-2019 12:41 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number and the operating system you are using.
Follow the steps in the below article to find the product details.
Look forward to hearing from you and you have a great day!
I am an HP Employee