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Message 1 of 2
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Chromebook Screen Frozen

HP Recommended
Chromebook Dart
Chrome OS

My chromebook is frozen.  The screen is on but I can't use the touch screen and the keyboard is not responsive. Holding down the power button doesn't turn off the machine either.

any help please 🙂

Thanks

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Message 2 of 2
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HP Recommended

Hey,

 

Try holding Ctrl+Shift+Alt+R down.

 

-wes


I am an HP employee.
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