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Celizabeth
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Chromebook will not power on

HP Chromebook 14
Chrome OS

I have an HP Chromebook 14 that abruptly stopped turning on. I assumed it was a faulty charger and bought a replacement, but still no luck. There is no light when the charger is plugged in and no response even after it has been plugged in for hours. There is no response from the keyboard and nothing has made it power up. Any idea what I should try next, or is it completely kaput? Thanks!

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HP Recommended

Chromebook will not power on

 

@Celizabeth

 

This seems to be a Hardware issue with the Motherboard. I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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