Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Chromebook will not power on

HP Chromebook 14
Chrome OS

I have an HP Chromebook 14 that abruptly stopped turning on. I assumed it was a faulty charger and bought a replacement, but still no luck. There is no light when the charger is plugged in and no response even after it has been plugged in for hours. There is no response from the keyboard and nothing has made it power up. Any idea what I should try next, or is it completely kaput? Thanks!

HP Support Agent
HP Support Agent
12,022 12,002 795 788
Message 2 of 2
Flag Post
HP Recommended

Chromebook will not power on




This seems to be a Hardware issue with the Motherboard. I suggest you contact HP Support for Service Options


Click on this link - and select your Country to get the Contact details for HP Support


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation