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HP Recommended
Compaq Presario CQ57
Microsoft Windows 7 (64-bit)

I am trying to unlock my Compaq Presario CQ57

System Disabled:  52422411

 

Need acquire the Administrative Password to unlock my machine.

 

 

2 REPLIES 2
HP Recommended

> Enter Administrator Password or Power On Password

HP Recommended

Hi! @Frostbite63,

 

Did you make any software or hardware changes to the PC?

 

It looks like the system board needs tattooing.

 

Tattooing is taking information from a system and applying it discretely to the hardware to avoid licensing issues and Microsoft has a hand in its implementation.  If the Hard Drive DMI and Motherboard do not match up, it will not work correctly which is why they state to run the Motherboard tattoo process. 

 

However, you can try the following code and check if it helps.

 

43580437

 

If the issue still persists, please contact HP support and get the service options.

 

Contact HP support using this link. Click Here

 

Hope this answers your query!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.