04-11-2017 03:18 PM
My computer was working completing normal till yesterday, I was working and then I turned off it ( was charged) and today it doesn't work with and without batery. I tried with another adapter and nothing even the charging read light is on. Its comoletky death.What is going on, help please
04-12-2017 02:22 AM
Sorry to know !!
Please try to perform HARD RESET and see if that helps. Below document will help you :
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I am not an HP Employee
04-12-2017 09:05 AM