PrisBracho Student
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Computer don't turn on, even when is plugged

HP Pavilion 14-v014la Notebook
Microsoft Windows 10 (32-bit)

My computer was working completing normal till yesterday, I was working and then I turned off it ( was charged) and today it doesn't work with and without batery. I tried with another adapter and nothing even the charging read light is on. Its comoletky death.What is going on, help please 

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Regents Professor
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Computer don't turn on, even when is plugged

Hello @PrisBracho,

 

Sorry to know !!

 

 

Please try to perform HARD RESET and see if that helps. Below document will help you : 

https://support.hp.com/us-en/document/c04718479

 

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Thank You,

GBL84

I am not an HP Employee 

Espy133 Student
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Computer don't turn on, even when is plugged

I am having the same problem I have a HP touch smart 15 notebook pc!! It worked durning the day but once I came home i wanted to work on stuff I pressed the power button and usually I hear the fan going and all the lights turn on but this time it didn't. I tried connecting it to the power cord and the light do comes on (it's an orange color) and nothing. I tried the hard reset by take out the battery and unplugging the charger and holding the button for 15sec but I did 20 just to be safe and plugged it and turn it one but still nothing. So I decided to leave it connected to the charger and the light turned white and i recall that it turns white if the laptop is turned on!? But it isn't please help me what can I do!!!!
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PrisciBracho Honor Student
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Computer don't turn on, even when is plugged

It is crazy right? My compuer does not have even 2 years, the hard reset did not work =(

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PrisciBracho Honor Student
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Computer don't turn on, even when is plugged

Hey thank you for your answer,

I tried the hard reset, and my compuet still death, is there any chance my computer works again? .  

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