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Sacred_Nymphaea
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Computer shutting off 3 seconds after starting.

‎07-05-2019 09:07 AM

Product: Elite Book 840
Operating System: Microsoft Windows 10 (32-bit)

Yesterday my computer worked fine. Today I took it out of the bag and pushed the power button, after about 3 seconds it turns off. 

 

I have tried hitting esc and nothing happens. I have also tried doing a hard reset by removing the battery. I have allowed it to charge then tried starting it. I have unplugged the adapter and tried starting it. 

 

Same result each time. 

 

I have 3 days left before my class ends and all the info is stored on my computer. 

 

I desperately need to get it to work 

 

It is refurbished and I only got it 7 months ago. 

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