04-18-2016 02:00 PM - edited 04-18-2016 02:40 PM
I followed the instructions listed on this page for "performing a Hard Reset or Forced Reset". In particular I followed the "Reset a notebook with a sealed or non-removable battery" section as my laptop has a non-removable battery.
However, I did all this to no avail.
When I release the power button it produces a brief white light and the F12 button with a "wireless" icon (see attached image below) produces an equally brief orange light simultaneously.
I don't know what's going on From what I can gather from this thread, it has to do with the motherboard. Please help me!
I found that this user experienced a similar, if not identical problem with her or his very own HP ENVY Sleekbook 6-1010eo just this month and posted about it, but the thread did not produce an answer.
Image of F12 button:
04-19-2016 08:14 AM
Welcome to the HP Support Community!
I have read all of your post's that you linked to on the HP Support Forums. I see you are having issues with HP ENVY 6-1010eo Sleekbook not starting correctly. Here is an explanation of the flashing lights.
Here is a link to computer won't start for Windows.
Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.
Have you tried reseating Memory and the HDD?
Please let me know how this goes.
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I work on behalf of HP
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