12-03-2019 03:41 PM
After setting the BIOS to default settings, my laptop no longer finishes booting. It makes it far enough to display
F10...BIOS SETUP on the bottom left corner of a black screen, but that's all the farther it goes. I have booted the HP diagnostics
from a USB drive and all the hardware is working OK. It appears as though the BIOS/settings may be corrupt. Unfortunately
the BIOS and diagnostics are no longer on their partitions on the hard drive, so a hotkey BIOS update is not possible.
I have looked all over for a BIOS update for this computer, but have not been able to find one. Does anyone know where
I might find the BIOS update that can be loaded onto a USB drive? or a utility that can be loaded onto a USB drive that would
let me set the default BIOS settings again, or maybe I am missing something?
12-06-2019 07:53 AM
@RD-Over Welcome to HP Community!
I understand that BIOS is corrupted.
Start with a hard reset to release any excessive static on the PC:
If Windows is open, click Start and then Shutdown.
If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off.
With the power off, disconnect the power cord from the back of the computer.
With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out.
Reconnect the power cord and turn on the power.
Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here
(restoring BIOS on the notebook: http://support.hp.com/us-en/document/c02693833)
(on desktops: http://support.hp.com/us-en/document/c04126730)
Step 1: Verify the current BIOS version installed and the correct ROM Family SSID for your PC
Step 2: Find the BIOS updates
Step 3: Download and install the BIOS update
For more details: Click here
(Notebook bios update: http://support.hp.com/us-en/document/c00042629)
Keep us posted,
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