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HP Recommended
HP Notebook - 15-ac613nl (ENERGY STAR)

Hi,

I got a DST failed test on hard drive with ERROR ID: GUVNMR-82NC8B-XD7X61-61T003

How can i solve?


Thanks

1 REPLY 1
HP Recommended

Hi:

 

Enter the required information at the link below and it will provide a report of the problem and the most likely way to fix it.

 

HP Customer Support - Service Center

 

The report will probably indicate that you will need to install a new hard drive.

 

If that is the case, I recommend that you replace the 2.5" mechanical hard drive with a better performing 2.5" SATA solid state drive (SSD).

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure:

 

HP Notebook PC (Intel)HP 250 G4 Notebook PCHP 256 G4 Notebook PC Maintenance and Service Guide

 

After you replace the drive, you will also have to reinstall Windows.

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