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- HP Community
- Notebooks
- Notebook Boot and Lockup
- DST ERROR GUVNMR-82NC8B-XD7X61-61T003

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1 REPLY 1
09-23-2024 02:39 PM
Hi:
Enter the required information at the link below and it will provide a report of the problem and the most likely way to fix it.
HP Customer Support - Service Center
The report will probably indicate that you will need to install a new hard drive.
If that is the case, I recommend that you replace the 2.5" mechanical hard drive with a better performing 2.5" SATA solid state drive (SSD).
Below is the link to the service manual where you can find the hard drive removal and replacement procedure:
HP Notebook PC (Intel)HP 250 G4 Notebook PCHP 256 G4 Notebook PC Maintenance and Service Guide
After you replace the drive, you will also have to reinstall Windows.
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