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I am yet another with a dead laptop.
Quoted 500$ to ship and repair!
What disgusts me is :
A: I've rarely used it
B: it is a known failure of motherboard
C: no recall to fix
So this company is in effect, charging us more money for a working computer. This is so wrong!! Last HP product I'll ever buy. As if they even care!
@1Moonsta, Welcome to the HP Support Community!
To assist you better, kindly elaborate on the issue so that I or other community experts can assist you.
Is the Notebook not powering ON?
Do you get any errors?
Did you run the hardware diagnostics test and obtain a failure code?
Keep me posted.
KUMAR0307 I am an HP Employee
Ive tried everything. Spoke with someone after being on hold for over an hour. I will be sending it back for repair.
I understand. Keep me posted for any other assistance.
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