TBone810 Student
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Dead Spectre x360

My Spectre x360-13-4005dx went dead yesterday. It was fully charged adn plugged in, I was working, and then black screen. No response from any reset actions. No light when depressing the power button. No light from plugging in.  It is only two years old and gently used. From brwosing teh forum, this seems to be a widespread issue, bordering on a lemon. What is the fix?

 

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HP Support Agent
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Dead Spectre x360

Hello@TBone,

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.

Need assistance in fixing the boot issue on the PC. Did I get it right?

I appreciate the description you have shared about the issue which ideally helps me to find the exact solution and share it with you.

I have found a suitable article to tackle the issue you have faced on the PC and help you fix it.

Please try the steps suggested in the link below and let me know if that works.

http://support.hp.com/in-en/document/c04718479

Hope this solves the issue you have experienced. Please let me know more.

Resolv_S

I work for HP

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Resolv_S
I work on behalf of HP

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