Died shortly after warranty expired

[Cindy22465]

Last night HP said I needed to update and warranty just expired. It died and now it won't turn on at all. I have had it plugged in for a couple hours now and Nothing. Everything i plug into the USB on it works so what is happening. There is No way to remove the battery

[KrazyToad]

@Cindy22465

Welcome to HP Support Community

I would like to help

I suggest you perform a Power drain and also a BIOS Recovery and let me know how it goes

You can refer to step 2 in the HP Document https://support.hp.com/in-en/document/c04718479

BIOS Recovery https://support.hp.com/in-en/document/c04126730

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[Cindy22465]

 did a Bios and that is when it died, also i drained the battery and it has been plugged in for 12 hours, No Luck. Won't turn on but lets other things work when I plug them into it. 

[KrazyToad]

Please try the BIOS Recovery options as mentioned in the Link: https://support.hp.com/in-en/document/c04126730