cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Cindy22465
New member
2 1 0 0
Message 1 of 4
222
Flag Post

Died shortly after warranty expired

HP Recommended
Example: Pavilion 6530HP Pavilion
Microsoft Windows 10 (64-bit)

Last night HP said I needed to update and warranty just expired. It died and now it won't turn on at all. I have had it plugged in for a couple hours now and Nothing. Everything i plug into the USB on it works so what is happening. There is No way to remove the battery

3 REPLIES 3
KrazyToad
Retired
Retired
22,744 19,075 1,374 1,454
Message 2 of 4
Flag Post
HP Recommended

@Cindy22465

 

Welcome to HP Support Community


I would like to help

 

I suggest you perform a Power drain and also a BIOS Recovery and let me know how it goes

 

You can refer to step 2 in the HP Document https://support.hp.com/in-en/document/c04718479

 

BIOS Recovery https://support.hp.com/in-en/document/c04126730


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Cindy22465
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

 did a Bios and that is when it died, also i drained the battery and it has been plugged in for 12 hours, No Luck. Won't turn on but lets other things work when I plug them into it. 

Was this reply helpful? Yes No
KrazyToad
Retired
Retired
22,744 19,075 1,374 1,454
Message 4 of 4
Flag Post
HP Recommended

Please try the BIOS Recovery options as mentioned in the Link: https://support.hp.com/in-en/document/c04126730

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation