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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-16-2017 09:27 AM

HP Recommended
Product: Zbook 15 G2
Operating System: Microsoft Windows 10 (64-bit)

Trying to use my Nvidia card rather than the Intel graphics, I disabled hybrid grapics in Bios. Also disabled Intel card in Device Manager. On restart, black screen. 

 

Tried: 

1. Booting from Bios with USB drive: it goes through the motions as in restarting several times, but nothing is visible on screen so can't manage bios settings.

 

2. Downloading 916 meg HP  HP PC Diagnostics (SP69063) on another comp but the download quits at around 850 meg, tried 8 times. Explored web for problem and HP site apparently times-out the download before it finishes (WHY? WHY?) Can't use a diagnostics program I can't download.

 

3. Used an additional monitor, but no screen comes up, even with Windows+P, then left arrow and enter--black screen. 

 

Any help would be greatly appreciated. 

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