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riflerich
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Does HP laptop require a HP replacement battery

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HP envy 17-u177cl
Microsoft Windows 10 (64-bit)

Replacement battery will not start laptop. Does HP laptop require an OEM HP battery replacement?

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banhien
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@riflerich wrote:

Replacement battery will not start laptop. Does HP laptop require an OEM HP battery replacement?


@riflerich 

 

You need RIGHT part #. The specs of your machine is

 

            https://support.hp.com/au-en/document/c05535082

 

It uses  3-cell, 41 Wh Li-ion battery part #  849314-856. Did you buy the right battery ?  It is N/A from HP now, you can buy from

 

               https://www.newegg.com/p/1HU-004W-00H15

 

Regards.

BH
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riflerich
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My replacement battery has all of the same numbers, except the capacity...chose more Wh

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banhien
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@riflerich 

 

HP specs shows part # only has 41Wh. Your new battery can't be the same part.

 

               https://partsurfer.hp.com/Search.aspx?searchText=849314-856

 

Regards.

BH
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riflerich
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I attached some pics , original battery and replacement, from my phone, did u get those

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banhien
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@riflerich 

 

No, one last question: did you buy the right part, right specs from a good store ? Other than that I can't say any more.

 

Regards.

BH
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