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Otherstuff15
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Dont know administrator password or power on password

HP Recommended
Hp 17-ca0069nr

I bought used a hp-17ca0069nr laptop and when powered on it goes directly to " enter administrator password or power on password".  I dont know either and cannot ask previous owner.

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Dragon-Fur
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Message 2 of 2
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HP Recommended

@Otherstuff15 

 

Password Help on the Community – Please contact HP Technical Support

 

Unfortunately, our Community cannot assist.

Community members are prohibited from providing any information that can / will breach the device security.

 

Effective March 2019 >> Community Rules of Participation

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

NOTE:  Do NOT respond to anyone who sends you a Private Message and offers to help.  

Open website  HP World-Wide Support

 Select your region and follow the prompts

 

Thread will be locked.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

 

 

Dragon-Fur

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