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Honor Student
Posts: 1
Member Since: ‎01-26-2013
Message 1 of 3 (8,924 Views)

Double Tap on TouchPAD is not working

Hello,

 

I just Bought Envy dv6, after inital setup i found that the double tap is not working as expected, i mean i am unable to drag & drop anything nor i am able to select any text.

 

I checked all the possibilities from control pannel and Synaptics options, i also tried to reinstall the touchpad drives but problem is still there.

 

If i tap more then 2 times some time i am able to drag any object but mostly it just ignore the taps!

 

Is there any solution for this issue or should i sell it as it is? its extremely frustrating!!

 

Thanks in Advance.

 

TechInfo:

Notebook: HP ENVY dv6 7210TX

OS: Win8 64 bit (shipped with Notebok)

 

 

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Distinguished Professor
Posts: 4,755
Member Since: ‎04-26-2011
Message 2 of 3 (8,895 Views)

Re: Double Tap on TouchPAD is not working

I would recommend downloading the synaptics touch pad driver directly from synaptics website. This will be the most recent driver available for your notebook and may improve the functionality.

 

Here is a link to their driver downloads: http://www.synaptics.com/resources/drivers

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Student
Posts: 1
Member Since: ‎01-26-2017
Message 3 of 3 (388 Views)

Re: Double Tap on TouchPAD is not working

I ju

 

 

(starting here because the preloaded text won't go away - this doesn't bode well!)

 

I just bought an HP Envy notebook, with synaptics touchpad, Windows 10, at the end of 2016, from COSTCO.  The touchpad has been AWFUL!  

 

So this problem has been around since January of 2013?! I have re-loaded drivers, messed with settings, turned it off completelt, tried dampening my fingers, tried tablet mode, and implored it, on my knees, from the 4 cardinal directions - NOTHING FIXES THE PROBLEM!  Even single tap doesn't always work as expected!

 

What gives, HP!?

 

 

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