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‎05-30-2023 12:31 AM

HP Recommended
Product: HP Pavilion Aero 13.3 inch Laptop PC 13-be0000 (3B3W3AV)

Hi there!
I wanted to download sp146417.exe to update the BIOS but the file cannot be downloaded, neither via website nor download-and-support-assistant. The file seems to be missing.

Where can I report this?

As I am out of warranty I cannot write with the support via chat and I cannot find an email address to contact.

Best regards,

Alex

Category:
1 REPLY 1

‎06-01-2023 11:11 AM

HP Recommended

@Alex796 

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

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