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Locked

‎02-25-2024 08:29 AM

HP Recommended

I recently installed DriveLock protection on my SSD, and since then, the BIOS no longer prompts me to enter a password to access the SSD. I can’t access my data at all. I want to emphasize that I know the password, and I haven’t forgotten it. However, the BIOS only displays the message: ‘Drive is Locked’ and nothing more. Please help.

Category:
1 REPLY 1

‎02-26-2024 07:40 AM

HP Recommended

Hey @toletole,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

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