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‎09-30-2020 04:50 AM

HP Recommended
Product: ENVY x306
Operating System: Microsoft Windows 10 (64-bit)

Unit does not power up

1 REPLY 1

‎10-02-2020 12:34 PM

HP Recommended

@Bwitthans

 

I reviewed your post and I understand that the computer is not powering on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

When was the last time the computer was working fine?

Do you see any lights on the computer?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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