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Jlpschell
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Message 1 of 2
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Flag Post

Elitebook 745 G2 does not power up, no lights, verified power supply

HP Recommended
M7C73UP#ABA SER# 5CG522107C
Microsoft Windows 10 (64-bit)

Elitebook will not power up in either docking station or with power cord.  no lights on at all.  Tried hard reset battery removal.  Power adapter has been verified and is HP.  Tried booting without battery as well.  No luck  what next?

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GBL84
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Message 2 of 2
Flag Post
HP Recommended

Hello @Jlpschell,

 

 

According to the message you have recently posted I would like to confirm that this could be a hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer

 

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty   

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

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