04-30-2017 02:46 PM
Elitebook will not power up in either docking station or with power cord. no lights on at all. Tried hard reset battery removal. Power adapter has been verified and is HP. Tried booting without battery as well. No luck what next?
05-02-2017 10:51 PM
According to the message you have recently posted I would like to confirm that this could be a hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer
Verify the warranty status here:
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