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02-02-2015 05:49 PM - last edited on 02-03-2015 09:57 AM by kevin-t
i have a HP ENVY 23 all in one
serial [Personal Information Removed]
when i turn on
show me on screen
"ENTER POWER-ON PASSWORD"
CAN YOU GIVE ME THA PASSWORD
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Accepted Solutions
02-02-2015 06:42 PM - edited 02-02-2015 06:44 PM
- Find the jumpers.Figure : The jumpers
- Move the bottom jumper to the left into the Clear Password position for five to ten seconds, then move the jumper back to the Normalposition.Figure : Jumpers in the Clear Password position
- Make sure the password is reset before reassembling the computer.
- Disconnect the power and replace the rear cover.
02-02-2015 06:13 PM
Attached the complete model eg 23-n020ns, you may need to move jumpers on the motherboard to remove the password.
How Do I Find My Model Number or Product Number? | HP® Support
http://support.hp.com/us-en/document/c01492484
02-02-2015 06:42 PM - edited 02-02-2015 06:44 PM
- Find the jumpers.Figure : The jumpers
- Move the bottom jumper to the left into the Clear Password position for five to ten seconds, then move the jumper back to the Normalposition.Figure : Jumpers in the Clear Password position
- Make sure the password is reset before reassembling the computer.
- Disconnect the power and replace the rear cover.
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