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- Env x360 will not boot

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07-12-2024 07:27 PM
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-eu0000 (267R4AV)
My HP Env x360 suddenly will not power up. The LED by the charger is lit but it will not boot. I removed all peripherals and the charger, then held the power button down for 30 seconds. It still did not restart. I disconnected the battery and it still did not restart. The computer is only 2 years old. Does this mean there is an issue with the motherboard?
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