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‎08-08-2018 12:54 PM

HP Recommended
Product: HP ENVY DV6-7247cl
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

 

I upgraded my HP ENVY DV6-7247cl Laptop and replaced it with an SSD. I installed all the windows updates and drivers on the laptop. However, I noticed that my laptop was now no longer charging. I tried to reinstall the Microsoft AC adapter drivers but still had no luck. I saw on other forums that this might be a bios issue and tried to update my Bios.

 

AFter the bios update, my laptop will not boot up and shows a black screen. Nothing shows up, the laptop will still have lights on and fans running but nothing on the screen. There are also no beeps.

 

I tried a hard reset but still no luck...

 

How to solve???

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-08-2018 08:09 PM

HP Recommended

Try unhooking the cable to the SSD-then power on and see if any results.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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2 REPLIES 2

‎08-08-2018 08:09 PM

HP Recommended

Try unhooking the cable to the SSD-then power on and see if any results.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎08-09-2018 01:58 AM

HP Recommended

Thank you, that surprisingly worked. That was going to be my last resort.

 

I guess after I unplugged the SSD and re-booted the computer, the bios booted and finished the update..

 

Laptop boots up now, thank you!

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