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Toddaskren
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Message 1 of 2
146
Flag Post

Envy X360

‎03-20-2021 02:55 PM

HP Recommended
Product: HP Envy X360
Operating System: Microsoft Windows 10 (64-bit)

I have a brand new Envy X360 laptop and it will not power on.  I have a light indicating it is charging, but nothing when I hit the power button.

1 REPLY 1
KrazyToad
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Message 2 of 2
Flag Post

‎03-23-2021 08:20 AM

HP Recommended

@Toddaskren

 


Welcome to HP Support Community

 

I understand your concerns and frustration

 

Since this is a brand new Notebook I suggest you contact the store you purchased it from for a replacement


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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