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csddk
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Envy laptop. Error 301.

Envy 15
Microsoft Windows 10 (64-bit)

On bootup, it gives error 301--smart hard disk error.

When I continue bootup, it says -- no bootable device.

When I do hard drive quick test, it says Smart check not installed.

 

Any suggestions?

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Message 2 of 2
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HP Recommended

Envy laptop. Error 301.

@csddk

 

This is a Hardware issue. You can refer to this link: https://support.hp.com/us-en/document/c01443463

 

I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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