01-04-2020 03:47 PM
On bootup, it gives error 301--smart hard disk error.
When I continue bootup, it says -- no bootable device.
When I do hard drive quick test, it says Smart check not installed.
01-07-2020 05:34 AM
This is a Hardware issue. You can refer to this link: https://support.hp.com/us-en/document/c01443463
I suggest you contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee