Rslpeacock Student
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Envy x360 first start up doesn't work

Envy x360
Microsoft Windows 10 (64-bit)
Just bought a new hp envy x360 and it won't turn on I tried the hard reset nothing tried everything I can think of any suggestions?
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Provost Provost
Provost
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HP Recommended

Envy x360 first start up doesn't work

Hi,

 

As this is a brand new machine with what sounds like a hardware issue, my best advice would be to return it to the retailer you purchased it from and get a replacement.

 

Regards,

 

DP-K

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