03-17-2017 06:07 AM - edited 03-17-2017 06:19 AM
I have a HP Stream 7 Tablet
I was just surfing the net and then the tablet just updated to Windows 10 automatically even though I am already in Windows 10
I booted it and then it showed an error message:
Your PC/Device needs to be repaired
A required device isn't connected or can't be accessed
Error Code: 0xc0000225
You'll need to use recovery tools. If you don't have any installation device media, Contact your PC Administrator (My Tablet or I'm the Pc Administrator but I don't know computers because I'm a. Student) or PC/Device Manufacturer (Someone just gave me this tablet she forgot the PC/Device Manufacturer
Please press the Windows key (which I can't because of It doesn't have a keyboard or if it is the home key it doesn't work)
I can't boot it because of error code: 0xc0000225
My recent software is Windows 10 Home
Internet connection is wireless
Plus because it is a tablet I can't connect a keyboard and a usb recovery file or a disc
03-17-2017 06:49 PM
Hello, @ronnieboy - Hope you are well :)
Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!
I see that you are having boot issues with your HP Stream 7 tablet. Do not worry, I’m here to help :)
I would recommend you perform a system recovery as suggested here: http://hp.care/2lMjH22
Follow the steps under "Reset your computer using the System Recovery option".
Please let me know if this resolves the issue, or if you require further assistance!
Good luck :)
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