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HP Recommended
HP 350 G1
Microsoft Windows 10 (64-bit)

My notebook is not reading my hard drive having error 3F0, i tried to unplug it and clean it gently then install it back but it still have the same issue 

Ps: i connected my hard drive it to my pc to make sure it is working and it’s operating normally  

5 REPLIES 5
HP Recommended

Hi

So you have a hard drive that functions correctly when connected to a PC, either by a USB caddy or ?????????

 

But gives a 3F0 when installed in a Laptop.   So back it up.

Do the F2 diagnostics and post any 24 character error code please.

 

Make a USB flash drive and run the laptop from that.

https://www.microsoft.com/en-us/software-download/windows10

https://lubuntu.net/downloads/

If in doubt please ask.

HP Recommended

Literally i tried every thing , after backing it up . I used a bootable USB having windows or ubuntu but my laptop still cant detect the hard  disk to install them

i just need to make sure that this isnt a motherboard issue

HP Recommended

Which is what the F2 hardware diagnostics are for.

To either generate a 24 character failure code or to PASS.

 

Is this relevant

https://support.hp.com/us-en/document/bph07107

 

So look at Legacy/Secure BIOS settings.

 

Run a disk checker using the PC, like Gparted.

 

 

HP Recommended

After doing The diagnosis of hard drive check from the bios , it gives me not installed 

no 24 character code or else appears

i made the step of checking the desk through the pc and it was normal with no failures  

HP Recommended

Therefore the Main Board may be the problem, with the connector / driver chipset.

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