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‎08-01-2020 01:51 PM

HP Recommended
Product: Envy Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Please help with the issue below:

My notebook wont boot after all diagnostics are completed it gives me Error Code: MCX0HK-86EA68-MFPX7G-60RR03.

Thank you,

Miguel Angel

1 REPLY 1

‎08-01-2020 02:00 PM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means that you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05369368

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