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HP Recommended

Hi I have a HP Pavilion All in One desktop and need to get into the bios. I have changed the existing harddrive for a SSD drive and have cloned the disk to the SSD. I created a recovery Usb from the hp recovery manager before doing the clone. So I have installed the SSD and it just comes up with the HP logo which indicates to me it needs to boot from the USB. When I power off then back on I press F10 to get into the bios and it comes up and asks me to press Esc to enter the start up menu, no matter how many times I press the esc nothing happens. I have a wired keyboard as well to rule out any issues. Anyone any ideas on how to get into the bios?

 

 

1 REPLY 1
HP Recommended

Hi @R55SSY8255,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with getting into Bios. I'd like to help!

 

Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that. You've done a remarkable job performing the steps. 

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
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