• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-25-2021 01:17 PM - last edited on ‎07-26-2021 08:41 AM by HP Administrator

HP Recommended
Product: Product ID: C4X9EA#ACQ

My hard drive check failed and I do not know what to do. I don't have any money to replace it because I'm only a student. Please help me.

Failure ID: U4M40W-6MXANE-MFKSW1-60U803

Product ID: C4X94EA#ACQ

Hard Drive Capacity: 500 GB

Hard Drive 1

 

Category:
1 REPLY 1

‎07-25-2021 06:21 PM

HP Recommended

@Ebben-Ezer 

I'm sorry for the bad news -- but that error code means your drive has failed and the ONLY working option you have to get the laptop back in operation is to replace the drive. There is nothing else you can do.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.