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Ebben-Ezer
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Message 1 of 2
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Failed Hard Drive check

HP Recommended
Product ID: C4X9EA#ACQ

My hard drive check failed and I do not know what to do. I don't have any money to replace it because I'm only a student. Please help me.

Failure ID: U4M40W-6MXANE-MFKSW1-60U803

Product ID: C4X94EA#ACQ

Hard Drive Capacity: 500 GB

Hard Drive 1

 

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
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HP Recommended

@Ebben-Ezer 

I'm sorry for the bad news -- but that error code means your drive has failed and the ONLY working option you have to get the laptop back in operation is to replace the drive. There is nothing else you can do.



I am a volunteer and I do not work for, nor represent, HP
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