Failure ID 0K0FNJ-8M4A8X-GXGGRG-60XC03

[Sunofstars]

I ran a diagnostic on my laptop and came up with Hard Drive Short DST Check: FAILED.

Failure ID: 0K0FNJ-8M4A8X-GXGGRG-60XC03

Is there not a location on the website where we can check Failure IDs?

If not, can I get an explanation on what this code means?

Thank you!

-David

[Paul_Tikkanen · Accepted solution]

Hi, David:

Below is the report generated by the failure code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

0K0FNJ-8M4A8X-GXGGRG-60XC03

OK

XXXXXXXXXX

10/13/20

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive, and reinstall the operating system.

Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.

http://h10032.www1.hp.com/ctg/Manual/c05098448

After you replace the drive, using another Windows PC running Windows 7 64 bit or newer, you can make a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility...

https://support.hp.com/us-en/document/c06162205