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HP Recommended

How do you fix booting issues with Failure ID: M4L07F-851A8N-GXGJLK-60DF03

1 REPLY 1
HP Recommended

@Emmanu9696 

What that code means is that your drive has failed and needs to be replaced.

 

Once you have replaced the drive, read through the information below about creating restore media ...

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP
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