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Myfairladies_3
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Message 1 of 2
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Failure code 0LVWK9-9N6AAD-XD7XHG-60UU03

HP Recommended
6FV98U#ABA
Microsoft Windows 10 (32-bit)

Stated with blank screen. Ran diagnostic and resulted with failure ID: 0LVWK9-9N6AAD-XD7XHG-60UU03. Contact HP customer service. 

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banhien
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Message 2 of 2
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HP Recommended

@Myfairladies_3 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10. Please use Cloud Recovery tool:

 

               https://support.hp.com/au-en/document/c06162205

 

Regards.

BH
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