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‎01-14-2024 10:05 AM

HP Recommended
Product: HP Laptop 15s-eq2185nw

Hello, the fan in my laptop has stopped working. Now, every time I start the laptop, it shuts off after about 10 minutes. Do you know if it's possible for me to purchase a replacement fan and install it myself?

Category:
1 REPLY 1

‎01-14-2024 11:07 AM - edited ‎01-14-2024 11:08 AM

HP Recommended

Hi @jmmsiy 

 

Are you 100% sure the fan is not spinning ? Have you opened your notebook computer (a.k.a. removed back/bottom cover) ?

Could it be the fan cluttered with dust ?

 

I would recommend you try this generic article for troubleshooting overheating >> https://support.hp.com/us-en/document/ish_3045299-2819686-16

 

If you still want to replace your fan:
- this can be done free of charge if your PC is in warranty

- for a fee if your PC is not in warranty

For both cases, contact HP Support for your country and the agents will assist you >> https://support.hp.com/gr-el/contact

Reach them in business (working) hours.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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