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HP 14s Laptop PC 14s-e0000 (8YH02AV)
Microsoft Windows 10 (64-bit)

I'm not able to proceed further after initial setup. After I saw about" Microsoft office is already installed in the computer it said click continue". After that nothing appears in the screen 

1 REPLY 1
HP Recommended

Hi @sathya_27,

 

Welcome to the HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

This issue might require one on one interaction to fix it.

 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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