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Locked

‎06-20-2019 10:57 AM

HP Recommended
Product: Notebook 15
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 A while ago I put a password on for bios admin. I forgot the password and I can't get access now that I need to make some changes. The "access disabled" code that I'm getting is [I 74848527]. I looked it up but I haven't found any solution yet.

Please help.

 Also, I am currently running Ubuntu 18 along side windows 10. I can no longer access(boot on to) the Ubuntu partition. Thanks

 

1 REPLY 1

‎06-20-2019 11:05 AM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP
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